Hello, I'm

Kyrenia Ailen Andrade Avila

Front End & Applications Software Developer
Based in Maryland, US

About Me

My name is Kyrenia Ailen Andrade Avila and I was born in Ecuador. I moved to Spain when I was 5 years old, and I lived there for more than 10 years. I moved to Miami when I was 17. I went to Miami Dade College and I pursued a career in the Film Industry while I worked as a customer service supervisor at Home Depot. Later on, I realized my calling was to work with computers, and I decided to study Computer Science. I joined the Marine Corps in 2019 to try and achieve my dream. However, I got injured during service, and I was medically discharged. Ever since, I worked towards my degree until I got my bachelor's in 2023. I am currently pursuing a career as a front-end developer, data analyst or cyber security engineer.

✨ Work Experience ✨

Software Engineering Intern @ Secure Enterprise Engineering

December 2022 - May 2023

  • Collaborated with the team to recreate and update comprehensive system diagrams using Draw.io, increasing project documentation transparency.
  • Developed responsive web applications and enhanced user experience by implementing front-end dynamic features using HTML, CSS, JavaScript, NodeJS, TypeScript, and Angular.
  • Utilized Git, GitLab and VS Code to effectively manage source control and to decrease code conflicts and errors.
  • Cooperated with microservices cross-functional teams using scrum agile development methodologies through Slack, Jira, and Confluence software.
  • Collaborated with cross-functional teams to identify critical areas for testing, and implemented automated test scripts.
  • Debugged and optimized website performance by updating WordPress packages to improve page load times, and implemented security practices, including regular backups and plugin updates, to reduce the risk of data breaches.
  • Developed user-friendly software documentation and manuals to improve end-user experience, and efficiently uploaded all documentation to Confluence, allowing users easy access to necessary information while ensuring version control.
US Marine @ US Department of Defense

December 2022 - May 2023

  • Analyzed maps and topography data to determine routes of travel and enemy placement, resulting in greater efficiency when planning attacks and minimizing potential casualties.
  • Conducted maintenance of various weapon systems, including the M16 Rifle, by utilizing best practices and troubleshooting techniques.
  • As a squad leader, prepared daily reports on crew milestones, issues, and progress to be distributed to senior personnel.
  • Improved leadership skills by supervising a unit of 20 Marines, maintaining 100% accountability, attention to detail, and discipline during high operational tempo, and collaborating in stressful situations.
Customer Service Supervisor @ The Home Depot

March 2015 - April 2019

  • Assessed and authenticated over 500 customer exchanges, voids, and returns per day, ensuring accuracy and accountability.
  • Created, prepared, and delivered daily reports on customer service metrics for the management team, influencing and optimizing store operations and critical decision-making.
  • Gained experience troubleshooting customer service orders by applying IT level 1 practices and procedures, and partnered up with the Help Desk department to create, keep track, and escalate tickets to level 2 and 3.
  • Entrusted to coordinate a team of over 100 associates (cashiers, lot associates, customer service associates, and order pickers) to ensure customer complaints and concerns were resolved in a timely manner.
  • Trained and mentored new hires and underperforming team members on customer service best practices, boosting the average handle time and productivity by 15%.
  • Successfully resolved customer complaints by taking ownership of the issue and finding a resolution, maintaining a 95% satisfaction rating.
  • arned over 10 Home Depot Home Awards due to exemplary behavior and exceptional work performance.

✨ Education ✨

Junior Front End Development Certificate

SheCodes

Graduated (Projected): August 2025

Relevant Courses:

  • HTML, CSS & JavaScript
  • Front End Development
  • Bootstrap Framework
  • RestAPI Handling
  • Python
  • Data Analytics
  • Prompt Engineering
  • Artificial Intelligence
Bachelors in Software Development

DeVry University

Graduated: August 2023 (GPA: 4.0) | Summa Cum Laude

Relevant Courses:

  • Data Structures & Algorithms
  • Database Management
  • Software Engineering
  • Programming
  • Machine Learning
  • Data Analytics
  • Object-Oriented Programming
  • Cybersecurity
Associate in Information Technology

DeVry University

Graduated: December 2022 (GPA: 4.0)

Relevant Courses:

  • Internet of Things (IoT)
  • Networking
  • Linux
  • Cybersecurity
  • Cloud Computing
  • Discrete Math
  • Calculus I, II & III
  • Robotics